“In an industry like hospitality where human capital represents the foundation of our success, our investment in Marlene Leslie’s coaching services was the best investment in my career.”
To get the guest experience right, you must first get the leadership/employee experience right.
Engaged Employees
“Research shows that people don't simply have passions, they develop them. If you want your team to be excited about and find purpose in their work, encourage them to be curious and experiment.” - Harvard Business Review
Higher Retention
“Employees want to work for organizations that provide personal and professional development, and they consider it a deciding factor when determining if they should stay with their current employer.” - Forbes
Increased Impact
“Employees want to work for organizations that provide personal and professional development, and they consider it a deciding factor when determining if they should stay with their current employer.” Fast Company
Through a coaching-based approach utilizing a combination of assessments, Marlene help leaders maximize their full potential personally and professionally.
Leaders in hospitality are faced with the challenges of running high-volume businesses in an industry with extremely tight margins and lots of competition. It’s time to lead the change and get the lasting results you want.
You don’t need someone to come in and “fix” anything. You have the power right within your organization to do just that and I can help you get there.
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